"The most important thing is not to stop questioning" — Einstein
Absolutely! We're here to assist you. Simply reach out to our amazing Curiask Customer Service Team with your Order ID and request a Change or a Cancellation via email. We'll take care of it promptly. Our Email address is firstname.lastname@example.org
To initiate a return request, you have a few options:
a. If you received damaged or incorrect items, please send us a photo and a description of the issue to email@example.com. Our dedicated customer service team will promptly respond and guide you through the process.
b. If you prefer to exchange your item for a different size or color, please return the item and email us at firstname.lastname@example.org with your preferred size or color. Once we receive the return, we'll process the exchange. Please note that additional shipping charges may apply, and we'll inform you accordingly.
c. If you changed your mind and wish to return an item, we offer store credit for the full amount (excluding shipping, if applicable). Store credits are valid for 24 months and make excellent gifts!
Returned products must be in brand-new condition.
We will process your return as soon as we receive it at our warehouse and checked into our system. If you requested a refund, please note that it may take up to 5 days after receiving the return for us to process it. Rest assured, you'll receive an immediate refund confirmation email when the refund is processed. However, the time it takes for the refund to reflect in your account depends on your payment method and your bank's processing time.
Please see our Return Policy for further details.
We apologize for any error on your order. Rest assured, we'll take care of it for you. Please email us at email@example.com with a detailed description of the problem along with pictures of the product. We will guide you with instructions on next steps.
Certainly! You can change the shipping address if your order hasn't been shipped yet. Simply log into your account and make the change. You can also send us an email with your updated address at firstname.lastname@example.org and we can make the update for you.
However, please note that if your order already has a tracking number, we won't be able to make any changes to the shipping address.
What our Customers are Saying
I'm an element hunter, and this hoodie is a must-have for me! The design is sleek, and the fabric is cozy. I feel like a chemistry adventurer wearing it. Highly recommended for science enthusiasts!Perth, AU
My little brainiac adores this t-shirt! It's not only educational but also stylish. The fabric is soft, and the design is perfect for curious minds. Thank you, Curiask, for making learning fun!Sydney, AU
curiask has become my go-to brand for T-shirts. The designs are so unique and eye-catching, and the quality is unmatched. Love it!Sydney, AU
This t-shirt is simply awesome! As a chemistry enthusiast, I couldn't resist getting this one. The print looks vibrant, and the fabric feels comfortable. I've received compliments every time I wear it!Melbourne, AU
I'm impressed by the quality of my Curiask T-shirt. The print is vibrant, and the fabric is soft and durable. It's become my favorite shirt in my wardrobe.Auckland, NZ